Returns & Exchanges
Very simple, no hassle with returns or exchanges.
We are so confident that you will love our products. If for any reason you are not 100% satisfied with your order, please contact us within 14 days of delivery to arrange a return and refund.
1 YEAR WARRANTY
Buy with confidence knowing your product is built to last. We offer a minimum 1-year warranty on all our products. If your product shows any defect or breaks through no fault of your own, we will guide you through our hassle-free inspection and replacement process.
Got a question? Our friendly customer service team is here to assist with any queries, issues, or product tips. We always strive to get in touch with you within 48 business hours.
How to Arrange a Return
Contact our customer service team at retour@restrong.eu, and a friendly representative will provide you with the return form and help you return your order.
Returns must be made within 30 days of your delivery date within the EU. Items should be returned in the same condition as received, with all returned accessories, unmarked, and in the original packaging. We reserve the right to refuse a refund if these conditions are not met.
Your refund will be processed within 2-7 business days after receiving the return.